Effective Date: January 1st, 2025 

PRIVACY DECLARATION  

Introduction 

Hydraloop Systems BV (“Hydraloop,” “we,” “our,” or “us”) is committed to protecting your privacy when you visit our website. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website. It applies exclusively to data collected via our website and does not cover data processing related to the Hydraloop App or Hydraloop Device Manager, which are subject to a separate privacy statement. 

We comply with the General Data Protection Regulation (GDPR) for visitors from the European Union, as well as applicable data protection laws in North America, the Middle East, and Australia. 

What Data We Collect 

When you visit our website, we may collect the following types of personal data: 

  • Contact Information: Name, email address, phone number, and other details you voluntarily provide when filling out contact forms. 
  • Website Usage Data: IP address, browser type, referring pages, and general website activity collected via cookies and analytics tools. 
  • Newsletter & Communication Preferences: If you subscribe to updates, we collect your email and preferences. 
  • Behavioral Analytics Data: We analyze user interactions with the website to improve our services and user experience. 

 

How We Use Your Data 

We process your data for the following purposes: 

  • To respond to inquiries submitted via our contact forms. 
  • To provide requested information about our products and services. 
  • To analyze and improve website performance and user experience. 
  • To send newsletters or updates (only if you have explicitly opted in). 
  • To comply with legal and regulatory requirements. 
  • To conduct behavioral analysis for improving user interaction and website design. 

We do not sell or share your personal data for commercial purposes. 

 

Cookies & Tracking Technologies 

We use essential and analytical cookies to enhance website functionality and measure user engagement. You can manage your cookie preferences via your browser settings. Non-essential cookies, such as those used for marketing or third-party tracking, will only be activated with your explicit consent. 

 

Data Security Measures 

We take appropriate technical and organizational measures to protect your data, including: 

  • Encryption: Secure storage and transmission of data. 
  • Access Controls: Limiting access to authorized personnel only. 
  • Regular Security Audits: Ongoing evaluation of data protection measures. 
  • Data Location: All personal data collected via the website is stored within the European Union (EU) in GDPR-compliant data centers.  

For visitors outside the EU, we apply equivalent security measures that align with global data protection standards, ensuring that your data is treated with the same level of care and compliance regardless of your location. 

 

Your Rights Under GDPR and Other Data Protection Laws 

Depending on your location, you have the right to: 

  • Access and request a copy of your personal data. 
  • Request correction or deletion of your data. 
  • Withdraw consent for non-essential data processing. 
  • Object to certain uses of your data, such as marketing emails. 

To exercise these rights, please contact us at privacy@hydraloop.com. 

 

Data Retention 

We retain website-related personal data only as long as necessary for the purposes outlined in this policy. If you request deletion, we will securely remove your data unless required by law to retain it. 

 

Third-Party Services 

We may use third-party tools for analytics and email communications. These providers are required to comply with data protection regulations and only process your data as necessary for the services they provide to us.  

Our primary third-party service providers include: 

  • Google Analytics (Traffic & behavior analysis) 
  • Hotjar (User behavior tracking & interaction analysis) 
  • Odoo (CRM & website management services) 
  • FormStack (Used for secure online forms and data collection) 

 

Changes to This Policy 

We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be available on our website. 

 

Contact Information 

For any privacy-related inquiries, you can reach out to us at: 

Hydraloop Systems BV
Email: privacy@hydraloop.com.